Frequently Asked Questions (FAQ)
Answer: Sometimes an error may occur upon checkout when billing information does not accurately match billing information associated with the payment type. If you find yourself having this error please contact us via phone (614-920-3069) or via email at sales@akathletics.com.
I am purchasing items for a school. Are there additional payment options available?
Answer: Yes. We accept School Purchase Orders or you can mail us a check or pay by credit card. Please contact us via phone (614-920-3069) or via email at sales@akathletics.com.
What is the difference between 1 3/8" polyethylene foam and 2" polyurethane foam?
Answer: 1 3/8" polyethylene foam is the firmer foam used in professional gymnastics, cheerleading, mma or wrestling. 2" polyurethane foam is firm but not as firm as polyethylene foam and can be used with small kids, dance studios, stretching or light tumbling. Samples can be provided upon request via email at sales@akathletics.com.
Do the products have warranty?
Answer: Our product carries 1 year warranty against defective materials. Starting from the date of purchase.
Can I get a discount for ordering large quantities of mats?
Answer: Yes. We offer significant discounts for large quantity orders and significant freight discounts for large quantity wall padding orders. Please contact us before making your order via phone (614-920-3069) or via email at sales@akathletics.com.
What if I want to have a logo on a product?
Answer: Please contact us via phone (614-920-3069) or via email at sales@akathletics.com.
